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Central Mail Facilities Update

Central Mail & Receiving Services

Central Operations Mail & Receiving Services (OFMD) at Washington University School of Medicine is committed to providing services related to our faculty, staff, patients, and our team members. We understand the increasing spread of the coronavirus (COVID-19) throughout communities across the United States and the world is concerning. Our heartfelt thoughts go out to all of those who have been affected by this disease.

Central Mail & Receiving Services is an essential function of the University and we will continue to operate as normally as possible during this rapidly changing period of events.

Normal operations, time and locations can be found on the link below. 

Central Mail & Receiving Services is working in collaboration with our delivery vendors FedEx, UPS, USPS along with Emergency Management, Environmental Health and Safety, and our other partners throughout the Washington University community, and we are closely monitoring the situation. Each delivery vendor has confirmed they will continue with daily deliveries while taking necessary precautions and preventive measures.

Each delivery vendor has established guidelines to help keep their employees and customers safe, those can be found on the vendor websites. Central Mail & Receiving Services will follow the guidelines established by the University. These include self reporting guidelines for contact with individuals and travel that could be considered COVID-19 hot spots. Safe distancing measures whenever possible and the immediate reporting to the University of any Symptoms that could be COVID-19 related.

Central Mail & Receiving will not require a physical signature for deliveries effective immediately to reduce the handling of the handheld scanners and stylist for signing the devices. If your areas will be reducing staffing reporting to campus for work, but will still be placing orders for essential staff to receive packages please make sure we have a contact.

Please send email to:

Peggy Smith, Senior Manager Email:

Steve Smith, Ops Manager WSUM Email:

Jay Westmoland, Supervisor WUSM Email:

Please include the date your team will start working remotely and a contact email and phone number of the staff member who can be contacted to arrange the pickup or delivery of items.

Note: It is important for those ordering perishable items that require storage at extreme temperatures like -30 to -80 degrees, Central Services does not have sub-zero temperature storage capabilities, we need a lab contact who will be available to retrieve and store these items properly.

Categories: Facilities Operations Update