Mission and Core Values
Operations & Facilities Management Department mission
Our Service Mission: Pride in Service, Do the Right Thing
The staff of the Operations & Facilities Management Department (OFMD) strives to provide responsible stewardship for the long-term preservation and growth of Washington University School of Medicine’s physical assets while working to ensure a safe, welcoming and high-quality environment for students, faculty, staff and visitors in support of the School’s missions of clinical care, research and education.
OFMD organizational core values
PRIDE: Professionalism, Respect, Integrity, Dedication & Excellence
Principals & Practices – How Do We Apply Our Values Each Day?
We will act with Professionalism at all times by being approachable, supportive and accountable. We will take responsibility for the quality and completion of our work, accept personal responsibility for our actions and strive to solve problems.
We will show Respect for ourselves and for others by showing compassion and empathy, respecting each experience for what it is (practicing civility at all times), not judging or promoting gossip.
We will act with Integrity by being honest, trustworthy and doing the right thing.
We will serve WUSM and the surrounding community with Dedication by acting as stewards of the environment, ensuring that all physical assets are turned over to the next generation with an increased value.
Our work will be done with the goal of Excellence – we will develop a unified facilities and safety services organization that is customer-service focused and strives to become the benchmark that all other medical schools will want to model.
Climate of mutual respect
The Operations & Facilities Management Department trains annually on the Climate of Mutual Respect. Respect is the foundation for all significant relationships in a person’s life. It is acknowledging and accepting the differences of others while treating them the way you want to be treated.
We are committed to creating and maintaining spaces that are inviting and reassuring, calm and comforting, clean and uncluttered and accessible to a diverse population. All staff, faculty, students and visitors are considered valued. Communication, including verbal, nonverbal and written, is conducted in a mutually respectful manner.