Professional Development & Training

The Operations and Facilities Management Department (OFMD) at the School of Medicine continues to set national trends in operational leadership for their continued commitment to employees, customers and the stewardship of place.

Annual training program

The OFMD Departmental Training Program is updated annually. Please contact Paul Banda at bandap@wustl.edu for more information.

FY 19 Training (in progress)

De-Escalation Training – This training is managed by Protective Services and was given to ELT in November 2018.

ECornell Women in Leadership Certificate Program – This is a five-course certificate program which examines the issues facing women in leadership positions and offers strategies for handling them. 14 OFMD staff members will participate in the program between August of 2018 and March of 2019.

Ongoing Training

 Computer Training – OFMD continues to offer basic computer training for all interested staff. We will offer advanced computer training in Word, Excel and PowerPoint in spring of 2019. We will also offer ServiceNow, OSIS and Marketplace training in spring/summer of 2019/2020.

Climate of Mutual Respect – OFMD continues to offer CMR training to all new staff in New Employee Orientation and to the whole department in annual training to promote a climate that is fair, supportive, and responsive creating a welcoming environment through words, actions and physical surroundings.

Stop for Each Other Training (Safety) – Managed by facilities Engineering. Stop for Each Other is a DuPont safety program which encourages safety observations and peer-to-peer safety conversations.  The training is based on the idea that safety is everyone’s responsibility and is designed to get everyone involved in each other’s safety.

Custodial Services Safety Training – Managed and facilitated by Environmental Health & Safety (semi-annual).

Facilities Engineering Safety Training – Managed and facilitated by Environmental Health & Safety (quarterly).

Mail & Receiving Safety Training – Managed and facilitated by Environmental Health & Safety (semi-annual).

Capital Projects & Physical Planning Safety Training – Managed and facilitated by Environmental Health & Safety (Annual).

NIMS Training – Managed and facilitated by Emergency Management staff. This training is designed to educate staff on incident response and create a safer, better prepared campus. Training is open to the entire department, while mandatory for some staff and is offered University-wide.

Performance Management Training – Performance management was standardized for OFMD with supporting tools, templates and training in FY 17. Refresher training is scheduled annually and will occur in spring of 2019.

New Manager Orientation – Offered through HR. This course is designed to introduce new leaders to WUSM expectations, policies, procedures and philosophy. Part I topics include WUSM culture, managerial expectations, recruitment and selection, and compensation. Part II focuses on time off, performance assessment, and employee communications. Part III emphasizes leadership. Mandatory for all ELT.

Civil Treatment for Leaders – Offered through HR. This course provides supervisors, managers, and directors with the tools needed to manage fairly and legally. CTL takes complex legal standards and translates with into guidelines for businesslike behavior, demonstrating firsthand how attendees’ conduct can either cause or prevent liability and other workplace problems. Mandatory for all ELT.

Diversity & Inclusion Training – OFMD will ensure all staff attend D&I 1.0 and 2.0 by fall of 2020.

Active Shooter Response Training – Managed and coordinated by WUSM Protective Services, WUPD and Emergency Management staff.  This training is intended to give faculty, staff, and students a better understanding of what their options are when confronted by a person committing violence or during an active shooter situation at the university. Participants learn about the Run, Hide, Fight, Report method and how the university will respond to an emergency of this nature.

Emergency Preparedness Coordinator Training – Managed and facilitated by Emergency Management staff. This training is intended for employees that are designated by their department as Emergency Preparedness Coordinators (EPCs) in order to give them the basic knowledge of what to do when an emergency occurs such as a fire, tornado or medical emergency. They then take this knowledge back to their department to ensure that other employees, students and visitors know what to do and where to go during an emergency.  This training will be offered quarterly with sessions provided on both the School of Medicine and Danforth Campuses.

Basic Orientation and Crime Awareness/Prevention Training – Provided both scheduled and on-demand programs for faculty, staff and students.  A Protective Services representative attended all Medical School Human Resources new employee orientations.  All new student orientation programs also included a talk by Protective Services.  Additionally, several “on demand” programs were developed and presented to students.

Chilled Water Training – McLure Engineering provides annual training on chilled water for employees in the Power Plant and Computer Room.

Construction Contract Overview – This is an annual training for OFMD Planners and Project Managers.

VIRTRA Use of Force and De-Escalation Training – Police Academy provides this annual training for Protective Services.

Responder Mental Health Training – This annual training will be offered in May 2019.

Increased Control Training – This annual training will be offered in March 2019.

BSL3 Lab Response – Managed and facilitated by Protective Services. This annual training will be offered in May 2019.

Alertus and Everbridge (Emergency Mass Communication) Portals Refresher – Managed and facilitated by Emergency Management Team. This refresher training is offered every 6 months.

EMT – Missouri certification for Emergency Medical Technician duty provides this training. 1 college semester training is offered to 2 Officers per year.

NARCAN – Managed and facilitated by Protective Services. This annual training will be offered to all Protective Services Officers on overdose response and trauma kit use for first responders.

Continuing Education Programs – Police Academy provides this training. 15 Protective Services Officers are currently enrolled.

Virtual Academy – Police Academy provides this online class to Protective Services Officers.

Crisis Intervention Team (C.I.T) – This is annual training is offered to individual Protective Services Officers.

Baton/Handcuff and De-escalation – Managed and facilitated by Protective Services. This training will be offered to all Protective Services Officers.

Traffic Control Class – St. Louis Police Traffic Department provides this annual class for all Protective Services Officers.

Taser Certification – Managed and facilitated by Protective Services. This training will be offered to Protective Services Response Officers.

Taser Refresher – Managed and facilitated by Protective Services. This refresher training is offered every 6 months.

Facility Management Professional (FMP) designation

The Operations & Facilities Management Department (OFMD) at Washington University School of Medicine has undertaken facility management professional development through a strategic partnership with the International Facility Management Association (IFMA). As of May 21, 2018, 162 staff members have earned the Facility Management Professional (FMP) credential and 44 have earned the Sustainability Facility Professional credential. OFMD is committed to preparing staff with the necessary portfolio of skills and credentials to continue to serve as a benchmark and resource for service, stewardship and sustainability.

OFMD Basic Computer Training

OFMD Continues to offer Basic Computer training classes.  Please view the flyer for more information.