The Operations and Facilities Management Department (OFMD) at the School of Medicine is continuing to set national trends in operational leadership for their continued commitment to employees, customers and the stewardship of place.
In 2014, the department began an extensive reinvestment program, achieving significant operational efficiencies totally $4.8M with a 5 year cumulative savings of $18M to the School of Medicine. Additional efficiencies of $1.9M achieved also allowed the department to reinvest in improving campus technology, reinvest in employees through improved wages and annual training programs and enhance campus services levels in the areas of physical planning, custodial operations, campus safety and public realm.
The training and recognition program has been expanded to include professional certifications and much of OFMD’s training, including the Facility Management Professional and the Sustainability Facility Professional through the International Facility Management Association as well as the National Incident Management System for emergency planning have been expanded into the St. Louis community to campus and university partners.
Facility Management Professional (FMP) designation
The Operations & Facilities Management Department (OFMD) at Washington University School of Medicine has undertaken facility management professional development through a strategic partnership with the International Facility Management Association (IFMA). 150 staff members have earned the Facility Management Professional (FMP) credential and 44 have earned the Sustainability Facility Professional credential.
IFMA’s globally recognized FMP designation is a knowledge-based credential for Facility Management (FM) professionals seeking to increase their depth-of-knowledge in the foundational FM skills deemed critical by industry leaders. Attaining the FMP credential certifies the recipient has undertaken a prescribed course of study and successfully completed a series of comprehensive exams covering four knowledge domains: Operations and Maintenance, Project Management, Finance and Business, and Leadership and Strategy.
The SFP program is intended for facility management practitioners with a baseline of FM industry knowledge and who are interested in developing expertise in sustainable facility management. Attainment of IFMA’s SFP credential certifies the recipient has completed the required course of study and successfully passed a series of comprehensive exams covering three focus areas: Strategy and Alignment for Sustainable Facility Management, Managing Sustainable Facilities, and Operating Sustainable Facilities. Team members will use this expertise as they take an active role in helping develop and implement FM sustainability initiatives.
OFMD is committed to preparing staff with the necessary portfolio of skills and credentials to continue to serve as a benchmark and resource for service, stewardship and sustainability.
To learn more about the FMP, SFP or other programs and services of Washington University School of Medicine’s Operations & Facilities Management Department, please contact Melanie Strowmatt, Communication & Program Coordinator, at 314-362-2534.
Facilities Management Employees Set Records through Training
Members of the Operations & Facilities Management Department at Washington University School of Medicine have set two records this year through training from the International Facility Management Association (IFMA). One hundred twelve staff members have earned the title of Facility Management Professional (FMP). Additionally, forty-four staff members earned the Sustainable Facility Professional (SFP) credential. Combined with employees from the Danforth campus, Washington University now holds a world record for employing the largest number of FMPs and SFPs.
Melissa Hopkins, assistant vice chancellor and assistant dean of operations & facilities management, believes that departmental sustainability expands beyond the physical environment and includes three critical realms: staff resource development, programs management and community engagement. Hopkins adds that the IFMA training will strategically support her team and its partners’ internal strengths, values and dedication. These attributes support her department’s core values of professionalism, respect, integrity, dedication and excellence. “Creating a balanced program will enable us to create balanced leaders,” she said.
Hopkins also reached out to other departments at the School of Medicine, the Facilities Management Department on the university’s Danforth Campus, Saint Louis University, Barnes-Jewish Hospital and the Donald Danforth Plant Science Center to encourage training.
Mini Medical School
OFMD has been named a national leader in education, and this year also embraced education opportunities that assist their service managers’ further understanding of the environments they support. With the opportunity to learn about the customers they support each day, in fall of 2017, 14 planners and project managers within the department attended Mini Medical School. The program met for two hours every Tuesday evening for eight weeks. Throughout the program, the participants listened to presentations and received hands-on learning experiences from Washington University physicians. The staff was amazed by the medical breakthroughs and re-energized in their personal mission to support clinical care, research and education.
Here is what some of the participants had to say about their experience:
“It was an eye opening experience, clearly demonstrating the depth of the medical field.”
“I signed up for Mini Medical school thinking I’d learn some valuable information about healthcare, procedures, diseases and disorders that I might be able to apply to my own life, and while I definitely got that, I also came out of it feeling much more connected to the mission of the medical school overall. Hearing from patients about the life changing treatments and procedures that are coming out of our campus has instilled a greater sense of pride in the work we do supporting the facilities on a daily basis.”
“Mini Medical School was a great way to learn about modern day healthcare issues and techniques that shape the world around us. The instructors were able to explain complex medical conditions in simplistic, yet detailed ways that enhanced my understanding of the medical field. I truly enjoyed hearing each lecture – and now feel an even greater sense of pride knowing that what we do each day to support our medical school facilities is creating environments that support and advance both research and clinical treatment for our community and the world.”
“Mini-Medical School opened my eyes to how broad the study of medicine is and how it touches so many patients in different ways. I have a greater appreciation for the mission OFMD supports and how important that medical science is to patients in our community and all over the world.”
-Ken Zimmerman Jr.
“Mini Medical School was a great experience that has far exceeded my expectations. Each and every doctor presented a topic that almost everyone could relate to in one way or another and allowed the audience to walk away with some very practical knowledge. I would highly recommend signing up for the next one!”
“I cannot appreciate highly enough the quality and academic level of the lectures presented during the 2017 Fall Mini Med I. Despite the leading edge investigations offered to the general public, the knowledgeable speakers did a wonderful job by conveying the lectures in a simple way to keep the attention and participation of all the attendees, which demonstrated their understanding of the subject matter. It was a gratifying and joyful experience to attend the Mini Medical School I.”
“The Mini-Med I School offered great insight into some of the critical research and clinical care performed here on campus, which really reinforced my work and mission for the School.”
“Each week Mini Med School opened windows into the ways that clinical care, research, and education are interrelated at WUSM; working together to improve healthcare locally and beyond. The wide variety of topics deepened my appreciation of WUSM’s mission, increased my understanding of current health-related issues, and gave me useful information I have shared with family and can apply personally.”
OFMD Basic Computer Training
OFMD Continues to offer Basic Computer training classes. Please view the flyer for more information.