FAQs

What is the Facilities Management Department, or FMD?

Washington University School of Medicine’s Facilities Management Department provides a range of services for the medical campus, including planning, capital projects, transportation and parking, campus safety, custodial services, operations and maintenance for facilities, grounds and utilities in a customer-focused, efficient and sustainable manner. Facilities Management maintains 50 university buildings and provides service to over 5.5 million gross square feet of space.

How do I contact Facilities Management?

You can contact Facilities Management at 314-362-3100 or wusmfacilities@wusm.wustl.edu. You can also visit us, Monday to Saturday from 7AM to 7PM as well as Sundays from 1PM to 7PM, at Olin Residence Hall, room 115 (1st floor lobby).

What services does Facilities Management provide?

From badges to parking to maintenance to office cleaning, Facilities Management is here to service all your facilities’ needs. Please visit our A-Z List of Services for more information.

What is the Facilities Integrated Service Center (FISC)?

Effective May 5th, 2014, the Facilities Integrated Service Center, or FISC, merged the operational service centers for Olin Residence Hall, Custodial Services, Facilities Engineering and Parking & Transportation into one. FISC is a one-stop place to go for any facilities-related needs, such as badging, parking, custodial, engineering, grounds and utilities. The FISC also serves as the desk operation for the Olin Residence Hall. This change expanded our days and hours of operations in support of the students and campus to proactively meet our customers’ business needs. The back office includes all FMD Business Support functions and was consolidated in support of the FISC and Quadrangle Lease Management activities.