For any OFMD employees who would like more information about assistance programs throughout the various communities in the St. Louis region, please view this presentation.

For more information on the WUSM Work-Life Solutions (EAP), please visit the HR website.

Guidelines
General Guidelines

Badge ID
Badge Request
Capital Projects Key Shop Management
Cell Phone, Radio & Pager
Collection Boxes
E-Mail Etiquette
Emergencies & Essential Personnel Guidelines & Acknowledgement Form
Floral Purchases & Gifts
G-Drive
Guideline Template
Shipping and Receiving guidelines for moving large items
Personnel File
Professional Image
Professional Conduct
Retiree Recognition – Temporary
Short Term & Emergency Housing
Space Heater
Waste Can

Outage & Service Interruptions Notifications Process
Organizational Structure

Learn more about the organizational structure and the teams that compose the various divisions of the Operations & Facilities Management Department, choose the appropriate link from the list below:

Performance Management & Process

The Operations & Facilities Management Department has a formalized performance management process in place. OFMD believes performance management is important due to keeping an open dialogue between employees and their supervisors for expectations, ongoing feedback, development planning and performance evaluations.

Performance Management Process & Supporting Templates

Performance Management Metrics/Additional Tools

Twice a year, the department reports on key performance indicators. For performance management, the metrics include attrition, percentage of completed performance evaluations, employee engagement (attendance at department events) and employee productivity (linked to individual service area KPIs).

Employee Meeting Summary
Employee Meeting Summary Guidelines
Hire Form
Hiring, Onboarding & Termination Guidelines
Job Requisition Form
Leaving the University Form
Merit Increase Letter
Merit Letter Increase Guidelines
Time Record Keeping Guidelines

Performance Management Calendar

FY21
  • July 1 – July 6: Business Operations generates automated employee merit letters and distributes to each service area for distribution by supervisors. Supervisor and employee update goals at this time (informal process).
  • September 15 – October 15: For administration and professional staff, employees should fill out the self-evaluation at least a week prior to their appraisal. For front-line staff, supervisor should fill out employee mid-year short form performance appraisals and meet individually with each employee to give their review. For administration and professional staff, supervisors will note midyear performance evaluation in an email (supervisor should sent a copy of the email to HR for inclusion in electronic personnel file).
  • October 16 – November 1: Supervisor should scan signed appraisals and send to HR for loading in electronic personnel file.
  • February 8 – February 12: Supervisor/Director should determine and input merit for each employee.
  • March 1 – March 30: For administration and professional staff, employees should update their self-evaluation from midyear at least a week prior to their appraisal. Supervisor should fill out employee year-end performance appraisals and meet individually with each employee to give their review. During performance appraisal, set goals for employee. Set up monthly meetings with employee for a performance improvement plan and monthly/quarterly meetings with employee for a performance development plan.
  • April 1 – April 7: Supervisor should scan signed appraisals and send to HR for loading in electronic personnel file.
Performance Reporting

OFMD Strategic Goals & Performance Report

Our strategic priorities continue to support our service mission and will be carried out utilizing sound leadership principals and using our organizational core values.

Please view our performance reports.

Please view our strategic goals: Annual Strategic Goals FY 2020-2025

Performance Report Calendar

Year-End Performance Report
  • July 1 to July 15: AVC and Communication Planner work on a first draft of report.
  • July 16: Communication Planner sends report to applicable team members for edits.
  • July 17 to August 15: Team members make changes to report (include KPI updates).
  • August 16: Team members send changes to Communication Planner.
  • August 17 to September 14: AVC and Communication Planner finalize report.
  • September 15: Communication Planner publishes report and sends to senior leadership.
Mid-Year Performance Report
  • November 1 to November 15: AVC and Communication Planner work on a first draft of report.
  • November 16: Communication Planner sends report to applicable team members for edits.
  • November 17 to December 15: Team members make changes to report (include KPI updates).
  • December 16: Team members send changes to Communication Planner.
  • December 17 to January 14: AVC and Communication Planner finalize report.
  • January 15: Communication Planner publishes report and sends to senior leadership.
Professional Development & Training

The Operations and Facilities Management Department (OFMD) at the School of Medicine continues to set national trends in operational leadership for their continued commitment to employees, customers and the stewardship of place.

Annual Training Program

The OFMD Departmental Training Program is updated annually. Please contact Paul Banda at bandap@wustl.edu for more information.

Facility Management Professional (FMP)

The Operations & Facilities Management Department (OFMD) at Washington University School of Medicine has undertaken facility management professional development through a strategic partnership with the International Facility Management Association (IFMA). As of May 21, 2018, 162 staff members have earned the Facility Management Professional (FMP) credential and 44 have earned the Sustainability Facility Professional credential. OFMD is committed to preparing staff with the necessary portfolio of skills and credentials to continue to serve as a benchmark and resource for service, stewardship and sustainability.

OFMD Basic Computer Training

OFMD Continues to offer Basic Computer training classes.  Please view the flyer for more information.