This site will be updated regularly as information becomes available.
Campus Operations and Facilities (revised 5.20.20)
This page describes actions being taken by the Operations & Facilities Management Department during the coronavirus (COVID-19) pandemic. The Operations & Facilities Management Department continues to staff all essential services.
This site is updated regularly as information becomes available. If you have any general questions, please contact Michelle Lewis.
Campus entry screening
To access the campus, everyone must first pass through one of the screening stations. To expedite the screening process, remember to use the online screening tool before reporting to work. For those who arrive when stations are not open, screening will take place in their work area.
The full list of screening locations can be found at coronavirus.med.wustl.edu and click Campus Operations.
Protective Services (314-362-4357) is available 24/7 to assist with any access issues. Any requests for exceptions/modifications to selected entrances should be directed to firstname.lastname@example.org as soon as possible for consideration.
If you have issues with your current badge, please contact access control at email@example.com or if you need a replacement, please contact your supervisor or department administrator to order a replacement badge as soon as possible. Identification badges can be picked up from the Facilities Integrated Service Center desk between 7am-7pm Mon-Fri.
Employees must wear their WUSM ID Badge on their outermost garment at all times. Protective Services remains fully staffed seven days a week across three shifts and continues to support all campus access, response, and security needs.
Protective Services also asks for extra vigilance during this time. Please remember to pay attention to your surroundings at all times and report all suspicious persons or activity to 314-362-4357 immediately.
As the School of Medicine slowly begins to re-activate, signage has been developed for common areas and department spaces throughout campus. The Operations & Facilities Management Department (OFMD) is hanging signage in public areas including public restrooms, check-in stations and elevators. See the signage spreadsheet for all signage and locations
All the printable signs for departmental, research and non-clinic spaces can be found at the bottom of this page. For clinical areas, the signage for FPP/Clinics can be found on their website.
What you can do to reduce the spread of COVID-19:
- While on campus, universal masking is required.
- Practice social distancing and maintain at least 6 feet from others.
- Wash your hands frequently.
- Remember to cough and sneeze into your elbow.
- Avoid touching your face.
- Stay home if you are sick.
For your safety and the safety of others, please do not prop open doors on campus. The safety and security of our internal spaces is a team effort. When adhered to judiciously, the result is a range of protections for our people and property. Keeping lab doors secure at all times ranks near the top of the list of best practices. The benefits are many:
- To ensure the proper pressurization of laboratory spaces and the safety of the research community.
- Containment of fire, smoke or other potentially dangerous vapors
- Prevention of unauthorized access by people who may not have the appropriate training to safely enter
- Preservation of the integrity of crucial research
- Reduction in the opportunity for theft or other crimes
Everyone has a stake and everyone can play a role. Please don’t prop, shim or in any way attempt to defeat the mechanisms of your doors. If you are having a problem securing a space, contact Protective Services at 314-362-4357.
Other campus changes
To ensure your safety during the pandemic, OFMD has shut down all drinking fountains across campus. We apologize for any inconvenience and thank you for your continued understanding.
Cleaning and mitigation
Custodial Services staff have increased disinfection protocols to include more frequent disinfection of touch points such as elevator buttons, door handles (interior/exterior), hand rails, light switches, etc. throughout the medical campus. Custodial has also increased its focus on replenishing OFMD supplied hand sanitizer dispensers located in most elevator lobbies and entry of facilities. Our current service levels can be found on the OFMD website.
All COVID-19 area disinfections are being contracted through Woodard Cleaning & Restoration. Woodard will assign a project manager to assess the area to determine the resources needed for cleaning and disinfection. Woodard will use their nVIRO Shield electrostatic machines to disinfect up to 5,000sqft per hour with a coronavirus kill time of 4 minutes. From the time of notification to complete disinfection of the area is currently 12 hours. Turnaround time may vary based on demand and the size of the area that needs to be sanitized. Please view the Custodial Services COVID-positive cleaning process.
Request and Communication
Any customer to facilities management positive COVID-19 disinfection request is immediately communicated to Emergency Management, the Assistant VC of Facilities, Senior Director of Facilities, and OFMD leadership. Emergency Management will confirm the case with Occupational Health and disseminate communication to relevant parties.
In instances that Occupational Health receives a positive COVID-19 test result of a WUSM faculty or staff member, Occupational Health will notify Emergency Management who will then communicate to relevant parties and contact custodial leadership to initiate disinfection procedures.
For more information, please contact Mario Turner, Director of Custodial Services, at firstname.lastname@example.org.
Temporary discounted parking
As a reminder, free open lot parking expired on May 1, 2020. Open lot parking is now restricted to permit holders and non-permit holders will receive tickets if parked on a lot without a hang tag.
From May 4, 2020 until July 31, 2020, we will continue to offer discounted parking to WUSM employees (non-permit holders) for $4 per day in the Clayton Taylor Garage. We will have validations available at the Facilities Integrated Service Center (FISC) desk (Olin Residence Hall 1st floor lobby).
The FISC is open Monday to Friday from 7am to 7pm. Parkers will need to show a valid employee ID to receive the $4 rate. All validations will expire on July 31, 2020, when employee daily parking will return to a discounted rate of $5 per day on August 1, 2020.
Contractors and visitors may park in the Clayton Taylor Garage for $15 per day.
If you are returning to campus and are interested in re-instating your parking permit, please contact the WUSM Transportation and Parking Office at email@example.com.
Also, to help adhere to social distancing guidelines, we have directed campus shuttle buses to carry a maximum of 10 people. Managers are asked to take this into consideration so that employees are not penalized for being late because of this transportation limitation.
Second/third shift and weekend parking
As a reminder, if you are currently working second shift, third shift, weekends and/or holidays, you may park in the Clayton/Taylor Garage for free between 2pm and 6am (weekends and holidays all day). Please use your badge to swipe in and out of the garage (no special access is required).
Are you a Metro rider?
Please visit the Metro website for more route and safety information.
We’re In This Together
Metro is keeping a close eye on COVID-19 developments and is communicating with local, regional, and state health officials. However, they also need your help to prevent the spread of the coronavirus and keep everyone safe – it is a team effort.
Here are some actions you can take to slow the spread of coronavirus:
- Wash your hands frequently with soap and water for at least 20 seconds.
- Cover sneezes and coughs.
- Avoid touching your face after being in public places.
- Distance yourself from other riders as needed. It’s not rude to get up and move if you need to.
For the most up-to-date information about coronavirus, visit the Centers for Disease Control and Prevention’s website.
For staff who have been furloughed or laid off, please view the Furlough and Layoff Parking Process.
WUSM auxiliary services – updated hours and services
- Remains open at this time 5:30am – 6:00pm, M-F
- Guests are encouraged to order and pay online to avoid wait times and congregating.
- Full Menu available. Take out is available and encourage – please order ahead!
- Remains open at this time from 9am – 6pm
ALL other dining locations and the FedEx MCC will remain closed indefinitely.
Follett Campus Store – closed
- The online store is still available.
- The store manager is still available to work on textbook orders and course packets.
Mail & Receiving services
Below are the hours and contact information for mail & receiving services.
Central Mail @ 4522 McKinley
Hours: 8:00 am – 5:00 pm
Please bring your mailbox key and retrieve your mail from your box out front. If you need to access anything from the inside, please wait at the door and receive service across the Dutch door.
Central Receiving @ 4523 Clayton
Hours: 8:00 am – 5:00 pm
BJIOH Receiving @ 425 South Euclid
Hours: 8:00 am – 5:00 pm
Forest Park Receiving @ 4444
Hours: 8:00 am – 3:00 pm (closed 12 noon to 1 pm)
If you currently receive your mail and packages with a direct delivery, that service will continue. For all of our receiving docks, please wait outside the area and someone will come to the door with your packages or provide you further instructions as needed. We are currently not requiring signatures for packages, but will note the name, department, and time when items are received or delivered directly.
Campus construction on campus
At this time, limited construction projects managed by the School of Medicine have continued forward. Physical Planning & Capital Projects continues to support and manage these activities, and have worked to develop COVID-19 safety plans with BJC, our contractor and consulting partners. The plans are in place and actively managed by our Project Management Team. All contractors working on campus have submitted COVID-19 screening and response plans and have approved plans in place, which allows them to continue to work on campus.
Contractors have also moved to universal masking as part of their approved plans, and masking is required within their work areas when they cannot maintain social distancing, and in all indoor public areas and customer spaces
Due to the heightened clinical, security, and facilities response demand, the campus is not accepting any new non-emergent construction projects at this time. Planning requests that can be supported remotely may still be submitted through the project and planning request form.
Departments should also not be completing any new projects on their own at this time. The Department Managed Repair & Renewal Projects Under $15,000 Guidelines are suspended until further notice. If you have an emergency project that involves a repair or construction, an exception request should contact Melissa Rockwell-Hopkins at firstname.lastname@example.org for review and consideration with Medical School Leadership.
We will continue to work closely to monitor and support active projects consistent with appropriate limitations, and at this time, all active construction projects will continue. For questions related to projects in your area, please contact John Brauer, Director of Capital Projects, at email@example.com or Melissa Rockwell-Hopkins at firstname.lastname@example.org.
Facilities staffing – essential campus services continue in support of clinical and remaining research and campus activities.
The Operations and Facilities Management Department (OFMD) continues to staff all essential services with our personnel, including Power Plant, Facilities Engineering Technicians, Custodial, Critical Facilities and Technology Team, Building Automation, Facilities Integrated Service Center, Security, Emergency Planning, and Joint Security Center Personnel.
OFMD Senior Leadership is also on-site and working full time to meet the campus needs. Planners and Project Managers with active construction projects continue to coordinate projects and activities and are working offsite when they are not directly supervising on-site construction activities. All teleworking employees remain on call and working full time, even when remote providing critical services to departments as applicable to their work areas and responsibilities.
If you have any non-traditional service needs during this time, please contact the Facilities integrated Service Center at 314-362-3100.
Shared spaces access
There should be minimal meetings requiring Shared Spaces. Where essential, and in keeping with the required physical separation, Shared Spaces can be available for bookings, never exceeding 10 people no matter the room capacity, through the ManageSpace reservation system.
• Olin Gym is currently closed.
• 818 Fitness is currently closed.
• EPNEC building is currently closed.
The Operations & Facilities Management Department encourages all staff, faculty, students, vendors, contractors and visitors to follow the guidelines set forth by the School of Medicine.
Signage for departments to print and post