The Washington University School of Medicine Operations & Facilities Management Department provides a range of services for the medical campus in a customer-focused, efficient, and sustainable manner. Operations & Facilities Management maintains 62 university buildings and provides service to over 9.1 million building gross square feet of space.

Services Include:

  • Planning
  • Capital Projects
  • Transportation & Parking
  • Campus Safety
  • Custodial Services
  • Operations & Maintenance for Facilities
  • Groundskeeping
  • Utilities

Contact Information

For general information about the Operations & Facilities Management Department or to submit a service work order request, please contact us at 314-362-3100 or

Hours of Operation
Service AreaHours/Days of the Week
Business Operations7 a.m. – 5 p.m., M-F
Capital Projects7 a.m. – 5 p.m., M-F
Facilities Integrated Service Center (FISC)7 a.m. – 5:30 p.m., M-F
Facilities Operations – Computer Room24/7 (including weekends & holidays)
Facilities Operations – Custodial ServicesAll shifts are M-F
First Shift:
7 a.m. – 3:30 p.m. & 8 a.m. – 4:30 p.m.
Second Shift:
2:30 p.m. – 11 p.m.
Project/Floor Crew (Hard Surfaces):
10 p.m. – 6:30 a.m.
Project/Floor Crew (Carpet):
10 p.m. – 6:30 a.m.
Central Mail & Receiving Services8 a.m. – 5 p.m., M-F
Facilities Operations – Engineering7 a.m. – 3:30 p.m., M-F
8 a.m. – 4:30 p.m.
Facilities Operations – Power Plant24/7 (including weekends & holidays)
Facilities Operations – Preventative Maintenance3:30 p.m. – 12 a.m., M-F
Protective Services24/7 (including weekends & holidays)
Transportation & Parking7:30 a.m. – 4:00 p.m., M-F

Administration & Finance

The Operations & Facilities Management Department is included under the auspices of Administration & Finance. For more information, please visit the Administration & Finance website.

We value your feedback!

To provide input on our performance and to make recommendations related to our services, please contact us at

OFMD Strategic Planning & Performance Reporting

Our strategic priorities continue to support our service mission and will be carried out utilizing sound leadership principles and using our organizational core values.

Please view our performance reports.

Please view our strategic goals: Annual Strategic Goals FY 2020-2025