The Washington University School of Medicine Operations & Facilities Management Department provides a range of services for the medical campus in a customer-focused, efficient, and sustainable manner. Operations & Facilities Management maintains 60 university buildings and provides service to over 8.2 million gross square feet of space.
Services Include:
- Planning
- Capital Projects
- Transportation & Parking
- Campus Safety
- Custodial Services
- Operations & Maintenance for Facilities
- Groundskeeping
- Utilities
Contact Information
For general information about the Operations & Facilities Management Department or to submit a service work order request, please contact us at 314-362-3100 or wusmfacilities@wusm.wustl.edu.
Hours of Operation
| Service Area | Hours/Days of the Week |
| Business Operations | 7 a.m. – 5 p.m., M-F |
| Capital Projects | 7 a.m. – 5 p.m., M-F |
| Facilities Integrated Service Center (FISC) | 7 a.m. – 7 p.m., M-F |
| Facilities Operations – Computer Room | 24/7 (including weekends & holidays) |
| Facilities Operations – Custodial Services | All shifts are M-F First Shift: 7 a.m. – 3:30 p.m. & 8 a.m. – 4:30 p.m. Second Shift: 2:30 p.m. – 11 p.m. Project/Floor Crew (Hard Surfaces): 10 p.m. – 6:30 a.m. Project/Floor Crew (Carpet): 10 p.m. – 6:30 a.m. |
| Central Mail & Receiving Services | 8 a.m. – 5 p.m., M-F |
| Facilities Operations – Engineering | 7 a.m. – 3:30 p.m., M-F 8 a.m. – 4:30 p.m. |
| Facilities Operations – Power Plant | 24/7 (including weekends & holidays) |
| Facilities Operations – Preventative Maintenance | 3:30 p.m. – 12 a.m., M-F |
| Protective Services | 24/7 (including weekends & holidays) |
Administration & Finance
The Operations & Facilities Management Department is included under the auspices of Administration & Finance. For more information, please visit the Administration & Finance website.
We value your feedback!
To provide input on our performance and to make recommendations related to our services, please contact us at fmdservicefeedback@wustl.edu