The Washington University School of Medicine Operations & Facilities Management Department provides a range of services for the medical campus in a customer-focused, efficient, and sustainable manner. Operations & Facilities Management maintains 60 university buildings and provides service to over 8.2 million gross square feet of space.


Services Include:

  • Planning
  • Capital Projects
  • Transportation & Parking
  • Campus Safety
  • Custodial Services
  • Operations & Maintenance for Facilities
  • Groundskeeping
  • Utilities


Contact Information

For general information about the Operations & Facilities Management Department or to submit a service work order request, please contact us at 314-362-3100 or wusmfacilities@wusm.wustl.edu.

Hours of Operation
Service AreaHours/Days of the Week
Business Operations7 a.m. – 5 p.m., M-F
Capital Projects7 a.m. – 5 p.m., M-F
Facilities Integrated Service Center (FISC)7 a.m. – 7 p.m., M-F
Facilities Operations – Computer Room24/7 (including weekends & holidays)
Facilities Operations – Custodial ServicesAll shifts are M-F
First Shift:
7 a.m. – 3:30 p.m. & 8 a.m. – 4:30 p.m.
Second Shift:
2:30 p.m. – 11 p.m.
Project/Floor Crew (Hard Surfaces):
10 p.m. – 6:30 a.m.
Project/Floor Crew (Carpet):
10 p.m. – 6:30 a.m.
Central Mail & Receiving Services8 a.m. – 5 p.m., M-F
Facilities Operations – Engineering7 a.m. – 3:30 p.m., M-F
8 a.m. – 4:30 p.m.
Facilities Operations – Power Plant24/7 (including weekends & holidays)
Facilities Operations – Preventative Maintenance3:30 p.m. – 12 a.m., M-F
Protective Services24/7 (including weekends & holidays)

Administration & Finance

The Operations & Facilities Management Department is included under the auspices of Administration & Finance. For more information, please visit the Administration & Finance website.

We value your feedback!

To provide input on our performance and to make recommendations related to our services, please contact us at fmdservicefeedback@wustl.edu