About

The Washington University School of Medicine Operations & Facilities Management Department provides a range of services for the medical campus in a customer-focused, efficient, and sustainable manner. Operations & Facilities Management maintains 62 university buildings and provides service to over 9.1 million building gross square feet of space.

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Services Include:

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Contact Information

For general information about the Operations & Facilities Management Department or to submit a service work order request, please contact us at 314-362-3100 or wusmfacilities@wusm.wustl.edu.

Hours of Operation

Service Area	Hours/Days of the Week
Business Operations	7 a.m. – 5 p.m., M-F
Capital Projects	7 a.m. – 5 p.m., M-F
Facilities Integrated Service Center (FISC)	7 a.m. – 5:30 p.m., M-F
Facilities Operations – Computer Room	24/7 (including weekends & holidays)
Facilities Operations – Custodial Services	All shifts are M-F First Shift: 7 a.m. – 3:30 p.m. & 8 a.m. – 4:30 p.m. Second Shift: 2:30 p.m. – 11 p.m. Project/Floor Crew (Hard Surfaces): 10 p.m. – 6:30 a.m. Project/Floor Crew (Carpet): 10 p.m. – 6:30 a.m.
Central Mail & Receiving Services	8 a.m. – 5 p.m., M-F
Facilities Operations – Engineering	7 a.m. – 3:30 p.m., M-F 8 a.m. – 4:30 p.m.
Facilities Operations – Power Plant	24/7 (including weekends & holidays)
Facilities Operations – Preventative Maintenance	3:30 p.m. – 12 a.m., M-F
Protective Services	24/7 (including weekends & holidays)

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Administration & Finance

The Operations & Facilities Management Department is included under the auspices of Administration & Finance. For more information, please visit the Administration & Finance website.