Services Provided

Personal safety escorts

Protective Services provides escorts by vehicle for employees and medical students. Walking escorts also are available. An officer will accompany the requesting party to on-campus WUMC parking areas or from one building to another to ensure their personal safety. Campus personnel should take advantage of the campus shuttle system for routine rides to their campus destinations. WUSM offers an Afterhours Neighborhood Shuttle Program from the Medical School campus to six neighborhoods near the campus. This shuttle service is offered after 5 p.m., Monday thru Friday. For more information, please visit our shuttle webpage.

Vehicle escorts off-campus will only be conducted at the discretion of the on-duty Protective Services Supervisor. Response time for escorts will vary according to the number of Protective Services personnel on duty and the demand for services. The demand for escorts increases during winter months, when darkness comes early or the weather is inclement. To request a personal safety escort, dial 314-362-4357.  WUSM Protective Services will escort employees and medical students off campus to the Central West End and Forest Park Southeast (not west of Kingshighway).

Access control & ID badges

Each department/division within WUSM has a designated person(s) who can request a badge and the required access for new and established employees. These persons are the only ones who can submit the ID badge form to Protective Services via e-mail. Please see your immediate supervisor for the name of the person(s) with this authority for your department/division.

A department may send a photo of an employee to Protective Services or have one taken at the time the ID badge is picked up at the Facilities Integrated Service Center (FISC). The FISC desk is located in the lobby of Olin Hall, 4550 Scott Ave. The FISC desk hours are Monday through Friday, 7 a.m.-7 p.m.

All employees, faculty, staff, and students are asked to wear their photo ID on their outermost garment anytime they are on campus. If the ID is lost or stolen, please call 314-362-4357 immediately.

Automated External Defibrillators (AEDs)


AED on Wall at the Medical School

WUSM Protective Services and the Faculty Practice Plan (FPP) have teamed up to establish a Public Access Defibrillation (PAD) program. PAD is an initiative to place AEDs in public locations so they are available to save lives in the areas where large numbers of people gather, such as auditoriums, lecture halls, cafeterias, etc.

AEDs have made it possible to respond to sudden cardiac arrest by making defibrillation technology portable, affordable, and available to virtually everyone. AEDs have a documented ability to drastically improve survival rates for cardiac victims. WUSM currently has more than 150 AEDs placed in 42 buildings throughout the campus. Protective Services Officers also have AEDs in all of their patrol vehicles. Since the inception of the PAD program, Protective Services’ EMTs have used the AEDs to save the lives of two people when they suddenly went into cardiac arrest.

Protective Services personnel maintain these AEDs and perform monthly checks to be sure all are in working condition.

Bicycle parking and bike security

The School of Medicine provides designated bicycle parking areas equipped with bike racks. Bikes parked in these areas should be securely locked to the bike rack using a U-type bicycle lock. Locks of this type may be purchased from bike shops and retail stores.

Bike racks for use by campus personnel have been placed in various locations. Bikes may not be parked in dangerous locations that create a safety hazard, such as chained to stair railings or on disabled access ramps. Bikes parked in dangerous locations on WUSM property will be removed and impounded by Protective Services. Impounded bikes may be claimed by dialing 314-362-4357. Proof of ownership is required. The School of Medicine will not be liable for the cost of repairing or replacing any security device damaged while removing and impounding illegally parked bikes. Helmets, saddlebags, and other personal items should not be left with parked bikes. Leaving these items unattended and in plain view invites petty theft. Bicyclists are responsible for the safe operation of their bike, as are motor vehicle operators. This is particularly true in a high-pedestrian traffic area such as the School of Medicine campus. Safety of campus personnel is the prime concern.

Fingerprinting service

Fingerprinting for purposes of application to various boards and agencies is provided at no cost, by appointment only, for campus personnel and students, at the Protective Services office in the Mid Campus Center. To schedule an appointment, dial 314-362-4357. Employees must present their WUSM photo ID badge and/or other positive proof of identity before being fingerprinted.

Fingerprints taken for federal agencies may require the use of those agency’s fingerprint cards. These cards and any other relevant information should be provided to Protective Services by the requester. Some agencies require fingerprinting by a police department. In this case, the Washington University Police Department, on the Danforth Campus, may be contacted at 314-935-5555, or contact the nearest local law enforcement agency.

Fire drills and extinguishers

Protective Services Officers present pre-drill training for employees and conduct fire drills in School of Medicine buildings. Employees are instructed in general fire safety, the use and location of fire extinguishers, use of alarm pull stations, and evacuation procedures. Programs are coordinated with Facilities Engineering and the Environmental Health & Safety Department. Fire extinguishers in public areas, such as building entrances, elevator lobbies, and public hallways on campus, are the responsibility of Protective Services, which inspects, recharges, and replaces them as needed. Fire extinguishers in departmental spaces are the responsibility of the respective departments. Fire alarm systems and hardware are the responsibility of Facilitiies Engineering, 314-362-3100.

Guaranteed ride home program

Protective Services assists with administering the RideFinders Guaranteed Ride Home (GRH) Service for carpool or van pool participants. Ride sharing employees registered in a carpool or vanpool, who experience circumstances which preclude normal ride-sharing, may arrange for a ride home through this program, on a limited basis. Call 314-362-4357 for the required form.

Lock and key service

Professionally trained locksmiths from Building Services provide key service for the School of Medicine. These employees cut keys and are responsible for installing, repairing, and changing locks and some door hardware. They maintain an up-to-date computerized list of key holders. Protective Services oversees the issuance and delivery of keys. Lost keys must be reported immediately, by dialing 314-362-4357. To contact Protective Services regarding key issuance, dial 314-362-4357, during normal business hours.

Lost and Found

A Response Officer will come to your campus location to pick up found property or to initiate a report of lost items. Dial 314-362-4357. Inquiries about lost property may be made by calling 314-362-4357. Unclaimed property will be held for 60 days before disposal.

Protective Services provides crime prevention literature, cable locks for computers and portable equipment, vehicle locking devices, security surveys of offices and labs, prevention posters, and in-service training for School of Medicine personnel. To request prevention information or assistance, dial 314-362-0381.

Motorist assistance

Jump starts and key extrication services, for vehicles with manual locks only, are provided by officers operating marked mobile units. Services are provided free of charge for people using School of Medicine parking facilities or campus personnel using on-street parking within campus boundaries. For vehicles with electric locks, Protective Services will assist the owner in contacting a local locksmith of the owner’s choice. Outside locksmith service is at the expense of the vehicle owner. No mechanical work, changing or repair of flat tires, or emergency fuel is provided by Protective Services. To request motorist assistance, dial 314-362-4357.