The Washington University School of Medicine Operations & Facilities Management Department provides a range of services for the medical campus in a customer-focused, efficient, and sustainable manner. Operations & Facilities Management maintains 64 university buildings and provides service to over 10.5 million building gross square feet of space.
Services Include:
- Planning
- Capital Projects
- Transportation & Parking
- Campus Safety
- Custodial Services
- Operations & Maintenance for Facilities
- Groundskeeping
- Utilities
Contact Information
For general information about the Operations & Facilities Management Department or to submit a service work order request, please contact us at 314-362-3100 or wusmfacilities@wusm.wustl.edu.
Hours of Operation
| Service Area | Hours/Days of the Week |
| Business Operations | 7 a.m. – 5 p.m., M-F |
| Capital Projects | 7 a.m. – 5 p.m., M-F |
| Facilities Integrated Service Center (FISC) | 7 a.m. – 5:30 p.m., M-F |
| Facilities Operations – Control Room | 24/7 (including weekends & holidays) |
| Facilities Operations – Custodial Services | All shifts are M-F First Shift: 7 a.m. – 3:30 p.m. & 8 a.m. – 4:30 p.m. Second Shift: 2:30 p.m. – 11 p.m. Project/Floor Crew (Hard Surfaces): 10 p.m. – 6:30 a.m. Project/Floor Crew (Carpet): 10 p.m. – 6:30 a.m. |
| Central Mail & Receiving Services | 8 a.m. – 5 p.m., M-F |
| Facilities Operations – Engineering | 7 a.m. – 3:30 p.m., M-F 8 a.m. – 4:30 p.m. |
| Facilities Operations – Power Plant | 24/7 (including weekends & holidays) |
| Facilities Operations – Preventative Maintenance | 3:30 p.m. – 12 a.m., M-F |
| Protective Services | 24/7 (including weekends & holidays) |
| Transportation & Parking | 7:30 a.m. – 4:00 p.m., M-F |
Administration & Finance
The Operations & Facilities Management Department is included under the auspices of Administration & Finance. For more information, please visit the Administration & Finance website.
We value your feedback!
To provide input on our performance and to make recommendations related to our services, please contact us at fmdservicefeedback@wustl.edu
OFMD Strategic Planning & Performance Reporting
Our strategic priorities continue to support our service mission and will be carried out utilizing sound leadership principles and using our organizational core values.
Please view our performance reports.
- FY23 OFMD Year-End Performance Report
- FY22 OFMD Year-End Performance Report
- FY21 OFMD Year-End Performance Report
- FY 20 OFMD Year-End Performance Report
- FY 19 OFMD Year-End Performance Report
- FY 18 OFMD Year-End Performance Report
- FY 18 OFMD Mid-Year Performance Report
- FY 17 OFMD Year-End Performance Report
- FY 17 OFMD Mid-Year Performance Report
- FY 16 OFMD Year-End Performance Report
Please view our strategic goals: Annual Strategic Goals FY 2020-2025