If you would like to receive notifications about WashU Medicine facilities’ outages and service interruptions, you must be designated as a Key Management Contact (KMC) in Workday. Please visit the Emergency Management website for more information.
KMC responsibilities
A KMC is a voluntary, self-subscribed contact who opts in to receive critical incident notifications related to a specific building. KMCs help extend situational awareness during emergencies.
- Receive real-time emergency alerts by phone or text when an incident impacts your building.
- Share relevant information with others in your work area, as appropriate.
Designate or KMC in Service Now
Department Managers can select KMCs for their department. The department’s payroll representative can follow these steps to submit a ServiceNow request to designate that person as an EPC.
- Go to Workday Service Now.
- Search “Security”.
- Click on “Workday – Security Request”.
- Select the type of request (new worker, existing worker or multiple workers).
- Add employee name and effective date.
- Under ‘Security group(s) to add’, select ‘Emergency Prep Coordinator’ or ‘Key Management Contact’ as applicable.
- Click ‘Order Now’.