August ’26: ServiceNow Field Service Management (FSM) Module is Coming to Enterprise Physical Operations

In August 2026, ServiceNow will be expanded to support Washington University’s Enterprise Physical Operations (EPO) Medicine and Danforth. WashU already leverages the ServiceNow platform for technology ticketing and asset management. WashU EPO will adopt the ServiceNow Field Service Management (FSM) module to centralize and streamline operations, enabling efficient management of maintenance requests, work orders, assets, […]